AI & Automation Agency near Gibraltar
Based in Algeciras, minutes from the border. We build voice agents, process automation and custom AI for businesses on both sides of the frontier — with our own GPU infrastructure and human oversight.
Who we are
Hawkins is a technology and marketing agency founded in Algeciras in 2008 and winner of eight Agripina Awards (the Andalusian advertising awards). We are the closest full-stack AI team to Gibraltar: business process automation, AI voice agents that answer and route phone calls, document processing (OCR), custom software, and marketing. We work in English and Spanish, and we can be at your office in minutes rather than on a video call from Madrid or London.
What we do for cross-border businesses
- Voice AI: agents that answer calls in natural language 24/7, book appointments, log tickets and hand over to a person when it matters.
- Process automation: invoices, IDs and documents read automatically and pushed into your CRM or ERP, with exceptions routed to humans.
- Custom AI agents: assistants connected to your systems with controlled tool access, memory, and human validation on sensitive steps.
- Software & apps: web platforms and mobile apps built by our in-house developers.
One practical differentiator: where the project requires it, we run AI on our own dedicated-GPU infrastructure, so your documents and customer data do not need to leave a controlled environment — something compliance teams on both sides of the border appreciate.
Looking for agent development in depth? See our page on custom AI agents for businesses in Spain.
Proof, not promises
Our work is documented: the Gestaverso VR birth-preparation experience won two Agripina Awards in 2022 (covered by Europa Sur); we built a driving simulator with AI for APM Terminals Algeciras; and Hera Apartments runs holiday-rental operations with AI check-in and automated police reporting (SES/MIR). Full track record on our awards and press page.
Frequently asked questions
Do you work with businesses in Gibraltar?
Yes. Our office in Algeciras is a short drive from the border, so we combine on-site meetings with remote delivery. We already serve companies across the Campo de Gibraltar area and work comfortably in English.
Where is our data processed?
Where the project requires it, we run AI workloads on our own GPU infrastructure in Spain, inside the EU and under GDPR, instead of third-party platforms — a practical advantage when your compliance team wants to know exactly where documents and customer data are processed.
What kind of automation do you build?
Voice agents that answer and route calls, document processing (OCR for invoices and IDs), workflows connected to your CRM or ERP, and custom AI agents with human oversight built into the design.
How do projects start?
With a short diagnostic: we map the process, the data and the acceptance criteria before writing any code. You get a written scope, and we build in increments rather than big-bang launches.
Tell us what eats your team's hours
A short call in English or Spanish — we'll tell you honestly what is worth automating and what is not.